Posted on 28th July 2015 at 12:18pm
Jet2 Send Passenger Bill For Diverting Plane.
Grant Marshall booked a flight with Jet2.com from Leeds to Alicante. However, Marshall who was heavily drinking and travelling with 14 friends started to use foul language and threatening behaviour while on board the aircraft. Due to his behaviour the captain was forced to divert the flight to Toulouse.
Passenger Receives Bill
The airline who has a zero-tolerance policy towards unruly behaviour today confirmed they had sent Grant Marshall a bill for £4,809 to cover the cost of diverting the plane. They also confirmed Mr Marshall had been given a lifetime ban and intend to prosecute him for the problems he caused and the cost to the airline for the diversion.
Managing director Phil Ward said: “To protect the safety and comfort of our loyal customers and staff, we openly pledged to take actions to stamp out antisocial behaviour on-board and that is exactly what we are doing.
“Jet2.com is a holiday airline, so we want holidaymakers to have a wonderful time from the moment they start their holiday with us.
“More than 1,150 passengers were inconvenienced that day by Mr Marshall’s antisocial and unacceptable behaviour. This is why we issued him with this bill for the costs involved. Most passengers have a fantastic time travelling and, of course, know how to behave on-board, which is why we need to stop the disorderly behaviour from the few like Mr Marshall.”
Similar Incidents On The Rise
There have been an increase in cases over the past 12 months where passengers have caused problems with airlines with their behaviour. Aviation experts believe Jet2 actions could help put a stop to unruly behaviour while on board an aircraft.
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