Airparks Luton Airport

Security Measures

Airparks Luton is protected by CCTV, entry and exit barriers, a fence and floodlighting, and is patrolled 24 hours a day. Airparks Luton holds the Park Mark, a national security award accredited by the Association of Chief Police Officers. To be awarded the Park Mark, car parks have to have modern security measures and be clean and well-lit.

Other Services Provided

Staff can help customers jump start their cars or pump up their tyres if necessary.

Arrival Procedure

Checking your car in at Airparks Luton takes just seconds. The site was revamped in June 2011 and fitted with sophisticated new machines which take care of the whole process in the blink of an eye. All you'll need is a copy of your booking confirmation. Drive into the car park - the barrier will open automatically - and park in one of the numbered arrivals lanes. Make a note of the lane number. Then unload your luggage and make your way into the check-in building in front of you. Head to one of the machines and follow the instructions. In a nutshell, you'll just need to scan the barcode on your booking confirmation, and if you gave us all your details when you booked, the whole process should take about a minute. Airparks parks your car for you, so you leave your car key with them. The machine will give you a key tag, which you'll need to attach to your car key, and a ticket so you can collect your key when you come back. Once you've put the key tag on your key, you just need to drop it in the blue box to the right of the check-in building, in the slot for your lane number. And that's it - you're ready to hop on the transfer bus and head to the terminal. If there isn't a bus there, there's a big heated shelter with plenty of seats to the right of the check-in building. Your car key is the only one you need to leave with Airparks, so it's a good idea to take all your other keys off your keyring before you leave home.

Address

Grove Road, Slip End, LU1 4BZ

Information

If you're worried that your bags might be over your luggage allowance, Airparks Luton now has luggage scales for its customers to use - they cost £1 for 60 seconds. We normally advise our customers to give themselves 40 minutes to park at Airparks and transfer to the airport - longer during the rush hour between 4am and 8am. However, there are currently roadworks on the M1 between junctions 6a and 12, so we advise you to leave extra time for your journey to Airparks too. More information is available on the Highways Agency website. Bikes, surfboards, canoes and other large objects that won't fit into the luggage racks can't be carried on Airparks buses. If you are bringing large items with you, we suggest you drop them off at the airport with a passenger before you park and collect your car. Remember to check with your airline that you will be able to take them on the plane. If you need any extra days' parking, the car park will charge you for the extra days at its normal rate. If you don't use all your parking, unfortunately we can't give you a refund for the unused days.

Departure Procedures

The transfer bus will bring you back to the car park. You'll need to come out of the arrivals hall, turn left and go past the departures hall and the taxi ranks, then cross the road and wait at bus stop 12. When you get back to the car park, make your way to the check-out building. Go up to one of the machines and scan the barcode on your key collection ticket. A map of the car park will come up, showing you where your car is, and you'll get your keys back. This should take a few seconds. Then you can collect your car and set off home. At the barrier, you'll need to scan the barcode on your key collection ticket again to get out. Again, if you have any problems, just press the assistance button and a member of staff will come and help you. Of course, if you want to be on the road even more quickly, Airparks offers a Return Greet package where your car is brought to the terminal for you, so you can head straight home. You can choose this option either when you make your booking, or at the car park when you're checking in. If you're going to come back early, please let Airparks know, if you can.

Minimum Stay

Two days (during certain periods, three days)

Disabled Facilities

The transfer buses are wheelchair accessible.

Maximum Car Size

Airparks does not accept minibuses, high-sided vehicles, mobile homes, lorries, caravans or trailers, even if you book more than one space. Vehicles higher than 2.1m (seven feet) are also not allowed.

Transfers

The transfer bus runs 24 hours a day, every 20 minutes. Transfers take just nine minutes and are included in the price.

Opening Periods

24 hours a day, 365 days a year.

Number of Spaces

3500

Insurance

Parking is always at the vehicle owner's own risk.

Why Book

Number one for customer value. An excellent price that's rarely beaten, an award-winning car park with a super fast transfer to the terminal. Airparks Luton are proud to park your car.
Just nine minutes from the terminal.
CCTV, barriers, a fence and 24-hour patrols keep your car safe.
Check in and out in seconds with our super-sophisticated new machines.

Carpark Terms

Terms and conditions 1 What we can do We will take reasonable care of your vehicle for the period you have booked and paid for, starting from when you give us the keys to your vehicle. We will only be responsible where we are at fault. We can move vehicles to a secured parking site we choose within the area. We will provide a £10 meal voucher for each booking if we keep you waiting longer than one hour for transfers to and from the airport. If you park for longer than the period you have booked for, we will charge you the full daily price that applies at the time. We wilI consider your vehicle to have been abandoned if you do not claim it at the end of your booked period. We may then make legal arrangements for disposal to cover our costs. As a last resort this may mean selling your vehicle. We are not responsible for the following. - Matters that are covered by your car or holiday insurance. You must look to that for protection. - If you damage your vehicle while parking it, events outside our control or events you have not arranged insurance cover for or have insurance excesses for. - Mechanical failures, terrorism, catastrophe or criminal activity. - Any deterioration in the vehicle’s condition while it is with us. - Property left unattended on our site, courtesy vehicles and trailers, or items in your vehicle. - Any losses caused by you not leaving enough time for transfers to the airport. - Delays in collecting your vehicle caused by you losing the receipts or not having some other proper authority. - Claims you make after leaving the site. - Any consequential (indirect) losses. 2 What you must do Arrive in plenty of time, follow signs and park where we tell you to, and not cause an obstruction. Let us know if you have a disability and need help. Leave your vehicle keys with us so that we can move your vehicle. Tell us about any vehicle immobiliser, automatic security feature or modification for a disability. Remove all your belongings from the vehicle. Keep your luggage with you at all times. Hand the vehicle over to us in a roadworthy, safe and legal condition with full insurance. Drive slowly and carefully in the car park and keep children with you. The bus driver is responsible for the safety of the vehicle. Please follow the driver’s instructions. Produce a receipt or some other proper authority when you come to collect the vehicle. We can refuse to hand over the vehicle if you cannot prove that you own it. Pay any parking charges due if you park longer than agreed. We can refuse to hand over the vehicle if you do not pay these charges. Check your vehicle carefully before leaving it with us. Fill in a customer service report for any claim before you leave with your vehicle. Airparks is the trading name of Airparks Services Limited and Airparks Management Limited.