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Stansted Airport Information
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Helpful Stansted Airport Information

At The Arport If you’re travelling from London Stansted Airport you won’t be disappointed when it comes to the facilities.

They have everything the discerning traveller could need, from a Fast Track Service to speed up the security process, a vast array of shops, cafes, bars and restaurants to relax in, an abundance of cash machines and currency exchange points, as well as free Wi-Fi throughout the expansive terminal.

They also cater well for those travelling with kids, with plenty of baby changing facilities, nursing rooms and family rooms at certain departure gates, so the kids can be kept entertained all the way.

Airport Shopping

Airport Shopping

You will be spoilt for choice when it comes to the shopping experience at Stansted. Whatever you’re looking for you will find great prices on high street brands.

Plus you can even hire a personal shopper to help you decide what to buy!

With brands like Fat Face, Next, JD Sports, Rituals and Hamleys, as well as the World Duty Free store you’ll find great offers on designer fragrances, cosmetics, accessories, toys, clothes and so much more. Just make sure you leave yourself with some holiday spending money!

You can also pop to Boots, WHSmith or Dixons to pick up any last minute travel items, or maybe even bag yourself a plasma TV!

Of course, no one wants to carry a plasma TV with them on holiday and even a few bottles of whiskey can seem like an effort, so why not take advantage of the Shop & Collect service. You can bag yourself some bargains before you fly and pick them up on your return.

Eating & Drinking at Stansted Airport

Eating & Drinking

As you’d expect, you won’t be short on choice for places to grab a bite or have a nice relaxing coffee or beer.

Whether you want a healthy snack from the likes of Pip or Itsu, or a tasty treat from Gourmet Hotdog, Leon, Pret a Manger, Costa, Starbucks, Joe’s Kitchen & Coffeehouse, Café Balzar or Burger King, you’ll find something to whet your appetite.

In terms of restaurants, you can get a taste of British or international cuisine at any one of the restaurants like the James Martin Kitchen, Giraffe or Coast To Coast.

There’s also plenty on offer in terms of bars, why not head to Cabin or Halo Fizz Bar for a little luxury and enjoy a relaxing glass of champers amidst the chaotic departure lounge.

Other drinking holes include The Windmill and the Wetherspoon Express Bar, where you can have a cold pint and a fry up whatever time of day.

Fast Track at Stansted Airport

If you’re not a fan of queuing, you can put your travel into the fast lane and use the FastTrack service.

This gives you access to an exclusive security lane, so you can whizz through the security process and head straight to the departure lounge to enjoy shopping, eating and relaxing.

To enjoy this service, you’ll need to pre-book it online at least one day before you travel.

Help at Stanted

If you need special help at the airport, you can find the help desks at the front of the airport terminal building, or between check-in zone D and E. The desks are manned 24/7 and can help with special assistance requests.

The information desk is open 24-hours. It can be located in the international arrivals area. You can receive help and advice as well as flight information.

Other help is also available including photocopying, printing on-line boarding documents and sending and receiving faxes.

Lost Property

If you have lost any property while at London Stansted Airport, then you can contact the helpline 0844 824 3109 (phone line open 13:00 to 17:00 daily).


Wifi At Stansted Airport Stansted provides 60 minutes free Wi-Fi access throughout the terminal buildings, so you will have plenty of time to do the obligatory ‘checked-in at London Stansted Airport’ Facebook update, or just keep on top of your emails before you fly.

You need to locate the following network on your device and then follow on-screen instructions    ‘stanstedairport'.

There are also public Internet kiosks with printing services available before and after security if you need it.

Baby Changing Facilities

Baby Changing Facilities

London Stansted has baby changing facilities in both the mens and ladies toilets in zone A check-in area. There is also a baby changing and nursing room located .in the Main departure lounge.
When arrive to the gates to board your plane there are baby changing facilities at the following Gates :

  • Gates 1 - 19: family room near Gate 13.

  • Gates 20 - 39: family room near Gates 33/34.

  • Gates 40 - 50: family room near Gate 43.

  • Gates 51 - 59: family room near Gate 59.

When arriving back at London Stansted Airport, there are a number of baby changing facilities in the arrivals lounge.
There is a family room near the International Baggage Reclaim area, which has baby changing facilities in both the mens and ladies toilets.
In the UK Baggage Reclaim area there is also a baby changing facility in the ladies toilet.
There is a baby changing facility from Gates 40-59 and also in the main arrivals greeting area.

Driving to Stansted Airport

It is advisable to give yourself extra time when driving to London Standsted Airport due to traffic delays. It can get busy and we advise to add an extra half an hour onto your journey, depending on what time of day you are travelling.
London Stansted Airport is situated just off the M11 motorway. If you are approaching from the London direction then please use 8a and follow the signs for the airport, or if coming from Cambridge, please use junction 8.
For those of you who are using a SatNav please enter the postcode CM24 1RW.

Stansted Airport Lounges

Airport Lounges

Why not get away from the hustle and bustle of this busy airport, with a retreat to the Escape Lounge at London Stansted.

It’s the ideal place to relax before a flight, whether you’re travelling with the family or on business.

The Escape Lounge offers relaxed and comfortable surroundings where guests can enjoy a wide selection of complimentary hot and cold foods, freshly prepared using local produce, as well as a wide choice of soft and alcoholic drinks during their visit.

There are also business facilities available, with free Wi-Fi and workspace to keep up to date on the latest news.

Simply visit our Stansted Airport Lounges page to find out more information on the facilities provided and get the best deals for this wonderful VIP treatment.

Parking at the Airport

Car Parking at Stansted Airport

Stansted Airport offers a large range of car parking options. They include on-site parking for those who would like to be closer to the terminal building, off-site parking and the Meet and Greet service.

On site transfer times with the free shuttle service are between five and ten minutes, depending on the car park you have chosen.

The off-site car parks are around three miles away and provide a transfer time to the airport of around fifteen minutes. The shuttle service operates every fifteen minutes to and from the airport.

To learn more the Stansted Airport car parks and the best prices available, please visit our Stansted Airport parking page where you can find all the details you need.

Hotels at Stansted Airport

Hotels at Stansted Airport

There are plenty of options available when looking for Stansted Airport hotels. Some hotels provide on-site parking and a transfer service to the airport, while others can offer off-site parking.

Staying at an airport hotel is a great way to relax before a flight and with the many facilities that the popular Stansted Airport hotels offer, you could start your holiday before stepping on the plane.

To compare all the Stansted Airport hotels available and to compare the best prices, please visit our Stansted Airport hotels page.


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