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ACE Meet and Greet

ACE Meet and Greet Park Mark
  • CCTV
  • Security Lighting
  • Security Fencing
  • Security Barrier
  • Security Patrols
  • Disable Facilities

Meet & Greet

Not required

ACE Meet and Greet

Convenient, handy & no need for buses - it's all done for you.

Covid-secure

ACE has introduced a whole host of measures to make your meet and greet as safe and contact-free as possible.

On arrival you'll see perspex screens and signs encouraging social distancing. The team will be wearing PPE (masks and gloves which are changed regularly) and there'll be hand sanitiser for you to use. Your car key will be put in a clear bag, where it will stay until you get back.

When you return, your driver will return your keys to you from the bag and give you antibacterial wipes to use on your steering wheel and any other controls before you go.

Need to know

This handy meet and greet service is one of the most convenient ways of parking at Birmingham airport.

Give ACE a call when you're about 20 minutes away from reaching the airport, and when you arrive head to the Valet Parking car park, collecting a ticket from the barrier.

Your driver will be carrying ID and waiting to meet you there. Hand them your keys and head into the terminal while your car is parked for you in a secured car park. From there, it's a short walk to check-in.

When you return walk back to the Valet Parking car park where your driver will be waiting to return your car to you. You'll also be given a ticket allowing you to exit the car park without paying.

Accessibility

This service is suitable for customers with limited mobility, as a shuttle bus isn't required. There are 3 disabled parking bays, which work on a first come, first served basis.

Security

The car park is secured by:

  • Perimeter fencing
  • Entry and exit barriers
  • CCTV
  • Floodlighting
  • Regular staff patrols

The small print

Government regulations require passengers at the airport to wear a face mask. Remember to bring a face mask and have it on before you get there. You'll need one for each member of your party.

Don't forget to print your booking confirmation and take it with you as the car park will need to see this when you arrive.

Early or late? The car park offers a grace period up until midnight at their discretion. Any longer than this and you'll be charged the car park's standard rate of £10 per day, which is subject to change.

Most standard cars (without trailers/not commercial vehicles or vehicles with 8 or more seats) will be accepted at the car park as long as they fit under the 2.1m barrier and fit in a standard-size parking bay (2.4m x 4.8m).

Due to time restrictions in the car park you must be at the collection point within 10 minutes of your call, or you may incur additional charges.



Arrival Procedures

Stay in the right-hand lane when you arrive at Birmingham International Airport and follow it all the way to 'Valet Parking customers only'. Go through the barrier and collect a ticket to hand to ACE Chauffeur. Park your vehicle in the designated parking bays and meet the chauffeur.

The ACE driver will be wearing a high-visibility jacket and carrying ID. They'll take your keys and park your car for you in a secured car park while you board your flight.

Departure Procedures

When you get back, collect your luggage as normal and then call ACE to let them know you're back on 01212 273 338. Enter option 1.

Due to time restrictions in the car park you must be at the collection point within 10 minutes of your call, or you may incur additional charges payable at the exit barrier. If you're getting back early, call ACE as soon as you can. They need as much notice as possible to get your car ready so you aren't kept waiting.

Follow the signs to 'Valet Parking', as you exit the terminal building. Your vehicle will be returned to the designated parking bays. A uniformed chauffeur will return your vehicle. From time to time the meeting point may change at short notice. You will be informed when you call if this will affect you.

Security

The car park where your car will be stored is protected by CCTV, a high fence, entry and exit barriers, floodlighting and regular patrols.

Disabled Information

This parking service is perfect for disabled customers as there's no need to get a transfer bus.

ACE Meet and Greet

ACE Meet and Greet

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Directions

Make sure you call the car park 15-20 minutes before you arrive on 01212 273 338. Enter option 1. Then just head to the terminal at Birmingham airport.

Follow signs for "Valet Parking customers only" and the driver will meet you there.

Address

Birmingham International,
Airport Way,
Birmingham
B26 3QJ

ACE Meet and Greet

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ACE Meet and Greet

It couldn't be more convenient

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